Privacy Policy
Last updated: [DATE]
Everline Automotive (“we”, “us”) operates everlineautomotive.com and the auto repair business at 20 Caesar Ave, Ottawa, Ontario K2G 0B2. This policy explains what personal information we collect, why, and how we protect it, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Contact and quote forms:
name, email, phone, vehicle details and your message.
Deals list:
email, and optionally your first name and mobile number, with your consent.
Online booking:
handled by Apex Auto App at apexautoapp.com. Information you enter there is governed by their privacy policy as well as ours.
Service records:
vehicle identification, service history and invoices, kept as required for warranty and accounting.
Website analytics:
anonymised usage data (pages visited, device type) via [Google Analytics / none]. We do not sell this information.
How We Use It
To respond to your enquiry, schedule and perform service, send appointment reminders, maintain service records, send offers you have opted in to, and improve the website.
Consent and Marketing
We send marketing email only to people who have opted in. Every message includes an unsubscribe link. You can also email service@everlineautomotive.com to be removed.
Sharing
We share information only with service providers who help us run the business (booking software, email delivery, payment processing, web hosting) and only for those purposes, or where the law requires it. We do not sell personal information.
Cookies
The website uses cookies for basic functionality, caching and anonymous analytics. You can block cookies in your browser; the site will still work.
Retention and Security
Service records are kept for [N] years for warranty and tax purposes. Enquiry form data is kept for [N] months. Data is stored on secured servers with access limited to staff who need it.
Your Rights
You may ask what personal information we hold about you, request corrections, or ask us to delete information we are not legally required to keep. Email service@everlineautomotive.com.
Contact
Everline Automotive, 20 Caesar Ave, Ottawa, ON K2G 0B2 · 613-202-1400 · service@everlineautomotive.com
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